We would like to
take this time to acknowledge and thank all those who have guided us in
the
right direction when we needed it most. We especially thank, Dan
Jensen, our
seminar facilitator. We not only thank Dan, who provided guidance to us
in the
Final course, but all the facilitators that contributed to our
outstanding
learning experience.
Furthermore, we
would like to thank Duke Schempp, Executive Director of People Escaping
Poverty
Project (PEPP), for introducing the study and sharing his concerns,
which gave
us the current focus on our project. This has been a very enlightening
experience for all and the final project will prove just how much we
learned.
Finally, we would
like to recognize all the organizations that went out of their way to
distribute the surveys that helped us get the results we needed.
Without their
support and efforts it would have been impossible to get this project
done.
They are as follows:
Consulting
Team Biographies
Brad Brown
Brad graduated from
James Herrington
Jim graduated
from
Alexandre Niyonzima
Alexandre graduated
from
Melinda Resler
Melinda graduated from
Sara graduated from
Brian Stark
Brian graduated
from
Ben Walker
David Walters
David graduated from
Peter Zorbai
Peter graduated from
Confidence
Statement
The
Executive Summary
Waking
the
Sleeping Giant is a group of representatives from nonprofit
organizations in
the Cass and
We explored how many people are utilizing the services, what impact do the specific nonprofits have on the community, and the social and economic returns. We selected specific nonprofit organizations and distributed surveys to the following agencies:
Acknowledgements………………………………………………………………………1
Consulting Team
Biographies…………………………………………………………..2
Confidence Statement……………………………………………………………………5
Executive Summary……………………………………………………………………...6
Table of Contents………………………………………………………………………...7
Study 1: Fargo/Moorhead Housing Services……………………………………...11
Study
2: Voice For Change…………………………………………………….….12
Study 3:Waking the Sleeping Giant – Phase I…………………………….……....13
General Overview………………………………………………………………………15
Below Poverty/Working Poor………...…………………………………………...15
New Americans………………………..……………………………………..……17
Elderly………………………………….………………………………………….19
People with Disabilities………………….……………………………………...…21
Research Methods………………………………………………………………………24
Below Poverty/Working Poor………...…………………………………………...24
New Americans………………………..……………………………………..……24
Elderly………………………………….………………………………………….25
People with Disabilities………………….……………………………………...…25
Below Poverty/Working Poor………...…………………………………………...26
New Americans………………………..……………………………………..……29
Elderly………………………………….………………………………………….30
People with Disabilities………………….……………………………………...…32
Recommendations………………………………………………………………………39
References…………………………...…………………………………………………..43
Appendices………………………………………………………………………………
Survey………………………………………………………………….…………...A
Valley to the World – Fargo/Moorhead today is more diverse………….…………B An Interview with Sinisa Milovanovic…………………………………………….C
Valley to the World – 6,000 Refugees Reshape F/M Social Landscape………...…E
Outcome Management in Nonprofit Organizations………………………………...F
2005
Nonprofit Benchmark Survey (
Waking the Sleeping Giant:
Phase Two
Introduction
The
presence of nonprofit organizations in the
“The code of Hammurabi, also an administrative first in many ways, instructs people to take care of the less fortunate, and the Bible recommends tithing for the same purposes. As Christianity developed, the body’s care came to be viewed as important as the soul’s, and Christian organizations began their long tradition of providing hostels and health services” (Zimmermann, 1994).
The
role of religious organizations paved the way in the early beginnings
for many
nonprofit organizations in the
As
nonprofit
organizations, with a religious base or otherwise, contribute to the
well being
and quality of life in the
With the increase of nonprofit organizations in the Cass and Clay Counties, not only are there numerous and diverse populations served, but also additional funding is required to keep nonprofits operating. Before the 1960’s most nonprofit service organizations relied on fees, dues, donations, or other types of bequests for income. Over 50 percent of federal social service expenditures are now devoted to nonprofit organizations; virtually none went to such sources in 1960. (Lipsky & Smith, 1989-1990) With an increase of nonprofit organizations also comes the need for increased/continuation of federal funding and the need for research to support this funding.
Research
support
for the ongoing federal funding initiated this study called Waking the
Sleeping
Giant: Phase II. The consortium formed in 2005 with a mission to
“influence
local, state, and federal health and human service policy by
strengthening the
community and uniting Cass and
The
alliance
continues to grow and in April 2006 a team of consultants from the
In collaboration with Waking the Sleeping Giant, the Phase II consulting team adopted the following mission statement:
To identify the economic and social value of nonprofit health and human service
organizations in the Fargo-Moorhead community. The quantitative and qualitative information can be used to educate the public, to influence the legislature, and to create a unified voice for the nonprofits.
What factors influence health and human service nonprofit organizations and their return on investment in the Fargo-Moorhead community? The Phase II team focused on the following populations:
Historical Overview
In
the past 18
months, three specific studies in
Cass and
Study 1: Fargo/Moorhead Housing Services, “A Hand Up Not A Handout”
Social work students from Minnesota State University Moorhead collaborated with the People Escaping Poverty Project (PEPP) and the Waking the Sleeping Giant alliance. The students conducted interviews with local nonprofits, also known as service providers, and a number of service recipients. This study concentrated on the need for housing services in the F-M area.
Their
findings indicate
The next phase of this study involved the distribution of surveys to the service recipients at the various organizations. While the study did not indicate the number of surveys distributed 85 surveys were completed and returned. Of the respondents, 65% had been homeless at some point before answering the survey. Over half of the respondents were between the ages of 36 and 55. In addition, 22% of the respondents required childcare. The study includes statements from respondents discussing the negative impact of budget cuts. Over 55% of the respondents said they would be homeless if services were cut. From this survey, 20% of the respondents said they did not know where they would go if services were eliminated.
Study 2: A Voice for Change
A second study completed by a group of social work students from Minnesota State University Moorhead worked with PEPP and Waking the Sleeping Giant. This study concentrated on the health care services provided by nine nonprofit organizations. Using organizational interviews and client surveys, the group assessed the organizational and human impact of budget cuts.
These organizations serve over 35,000 clients utilizing a staff of over 900 persons. Budget cuts will result in fewer clients served and loss of employment for staff members. Individual respondents talked about the need to quit their jobs in order to take care of children with demanding medical needs. Respondents also identified the inability to pay for required medication without some form of assistance. Page three of the study states:
“In our visits with agencies, one theme was encountered repeatedly: It is expected that the first cuts will be made to preventative and early intervention services that are developed to keep clients from having to use more costly services. It is believe that these findings will be true of agencies and clients in communities across the nation. It is imperative to recognize that preventative care and early intervention service save money in the long run. If these services are cut, government will actually be responsible for covering more costs.”
The group’s recommendations fall into three main categories. One, government needs to allocate less money for military/defense and more for domestic needs. Two, a plea not to overlook this segment of the population as budget decisions are made. Third, more emphasis should be placed on preventative care as a replacement for higher cost services.
Study 3: Waking the Sleeping Giant: A Research Study on the Impact of Nonprofit Organizations in the Fargo-Moorhead Area.
Graduate
students from the
To limit the scope of their research, the group focused on 49 nonprofits in the health and human services arena that have revenue of more than $25,000 and have 501(c) 3 status. For the nonprofits interviewed, 54% of their revenue comes from program services, 29% comes from government contributions, and 13% from public contributions. (GuideStar, 2003) The study found in fiscal year 2002, 34% of the nonprofits reported deficits, the number increased to 45% in 2003, and 61% in 2004. (GuideStar, 2004). Revenues for these organizations increased over the years mentioned, however the number of service recipients increased at a greater rate. The 49 nonprofits employ greater than 3,000 persons and have a volunteer base of almost 5,000 persons.
The study provides a number of individual histories that illustrate circumstances leading to the poverty level and how service recipients were helped by nonprofits. Based on these client interviews, organizational interviews, and quantitative information, the consulting team developed recommendations for the Waking the Sleeping Giant study. These recommendations are summarized in Table 1.
|
Recommendation |
Description |
Recommended
Implementation Timeframe |
|
Organization
Development : Phase 1 |
Initial
Organization Structure |
April – May
2006 |
|
Consortium
Member Recruitment: Marketing Plan & Execution |
Marketing of
consortium to build member base |
May – August
2006 |
|
Legislature
Forum |
Organization
& Holding of Legislature Forum |
April – June
2006 |
|
Organization
Development: Phase 2 |
Organization
Structure Development Phase 2 |
Sept – Dec
2006 |
|
Taking
Consortium Statewide |
Development
of Strategic Alliances with other consortiums in ND & MN to create
one voice for the state of ND. Explore
consortiums in other bordering states. |
Oct – Dec 2006 |
|
Marketing as
a Consortium: Marketing Plan & Execution |
Development
& execution of marketing plan for nonprofits within the consortium |
Dec 2006 – June 2007 |
|
|
Challenge for
Fargo-Moorhead businesses to provide employees 1 paid day a year for
volunteer services as part of benefit plan. |
Can be
implemented at any time |
|
Future
Project Recommendations |
Recommendations
of other projects Waking the Sleeping Giant can do with |
Can be
implemented at any time |
Table 1.
Source: Waking the Sleeping Giant Research
Project
Below Poverty/Working Poor
We studied the various services or assistance offered for this group to determine the influence of these services in the lives and the ability of the service recipients to rise above the guidelines that classify them as either below the poverty line or working poor. In addition, we studied the type of payback the community receives over the long term from the services/assistance provided to the service recipients. The criteria to identify an individual or family as below poverty or working poor are listed in tables 2 and 3
|
Family Size: 1 |
$ 9,800.00 |
|
2 |
$13,200.00 |
|
3 |
$16,600.00 |
|
4 |
$20,000.00 |
Add $3,400.00 per additional family member
Table 2 (Waking the Sleeping Giant: Phase 1, 2006)
|
Family Size: 1 |
$13,100.00 |
$21,800.00 |
|
2 |
$14,966.00 |
$24,917.00 |
|
3 |
$16,832.00 |
$28,034.00 |
|
4 |
$18,700.00 |
$31,150.00 |
Add $3,400.00 per additional family member
Table 3 (Waking the Sleeping Giant: Phase 1, 2006)
For our research project we will define poverty and working poor as follows:
“A human condition characterized by the sustained or chronic deprivation of the resources, capabilities, choices, security, and power necessary for the enjoyment of an adequate standard of living and other civil, cultural, economic, political and social rights.” (SHAH 2006)
In
Our analysis will focus on the ability of people to eliminate the need for assistance and the development of a more productive lifestyle. In particular, we examined the types of services provided, how long the services were needed, and if service recipients make contributions to the community. The contributions back to the community can be measured in several ways, some of which include volunteerism, monetary, food, or clothing donations, higher paying jobs as a result of training, or other means beneficial to the community.
In
2004 the total
revenue for the nonprofits in the Cass and
Services provided with these funds include educational and job training, housing/residence assistance, food services, counseling, and in-kind-cash support.
“To promote self-sufficiency, family stability and community revitalization, nonprofit organizations invoke the image of community, volunteerism, civic dependability, and neighbor-helping that have always exerted a powerful impression on American public consciousness. Government assistance just started to go to nonprofits in the 1960’s. Currently over 50% of federal social service expenditures are now devoted to public nonprofit organizations.” (Lipsky and Smith, 1989-1990)
New Americans
We
studied New
Americans to identify the characteristics of this population, the
percentage of
New Americans in Cass and
New Americans are those who have left
their countries of origin due to war, fear of persecution or to begin
new lives
in the
“Over the last ten years in
Fargo-Moorhead, the growth of ethnic and cultural groups has increased
dramatically. Based on Census 2000 data, 11% of the city of
An article in the Minnesota
Public Radio by Bob Reha titled Fargo-Moorhead a Destination Point
for New
Immigrants, states “Fargo-Moorhead has a long history of accepting
people
driven out of their homelands.” For
example, twenty years ago, Fargo-Moorhead saw an influx of refugees
from
As millions of immigrants stream into the United States from around the globe, including many countries that traditionally have not served as sources of immigration, "We need to learn from America's success in assimilating the earlier immigrants, from Ireland, southern Europe, and elsewhere that flocked into this country at the turn of the last century, through Ellis Island.” (Amazon, 2006) As found in an editorial review on Amazon.com, Barone believes the experiences of the previous immigrants reveal something about the present New Americans as they struggle to adapt to their new home.
New Americans need assistance in a
variety of areas, such as preparing for their driver’s test, studying
for the
citizenship test, or learning to read. Nonprofit organizations provide
support
so New Americans can become better integrated into American society.
(Riverview, 2005)
|
Population, 2003 estimate 91,484 633, 837 |
|||||
|
|
|
Population, percent change, April 1, 2000 to July 1, 2003 |
1.0% |
-1.3% |
|
|
|
|
Population, 2000 |
90,599 |
642,200 |
|
|
|
|
Population, percent change, 1990 to 2000 |
22.1% |
0.5% |
|
|
|
|
White persons, percent, 2000 (a) |
94.2% |
92.4% |
|
|
|
|
Black or African American persons, percent, 2000 (a) |
1.0% |
0.6% |
|
|
|
|
American Indian and Alaska Native persons, percent, 2000 (a) |
1.2% |
4.9% |
|
|
|
|
Asian persons, percent, 2000 (a) |
1.6% |
0.6% |
|
|
|
|
Native Hawaiian and Other Pacific Islander, percent, 2000 (a) |
Z |
Z |
|
|
|
|
Persons reporting some other race, percent, 2000 (a) |
0.4% |
0.4% |
|
|
|
|
Persons reporting two or more races, percent, 2000 |
1.5% |
1.2% |
|
|
|
|
Persons of Hispanic or Latino origin, percent, 2000 |
1.3% |
1.2% |
|
|
|
|
Foreign born persons, percent, 2000 |
4.0% |
1.9% |
|
|
|
|
Language other than English spoken at home, pct age 5+, 2000 |
6.3% |
6.3% |
|
(a) Includes persons
reporting only one race.
(b) Hispanics may be of any race, so also are included in applicable
race
categories.
Table 4 : (
The study of nonprofit organizations in Cass and
Nonprofit
organizations in the Cass and
Nonprofit
organizations in the community make financial contributions and provide
services for New Americans. Cultural Diversity Resources in 2005
allocated
$174,109 for program and administrative expenses, which is
approximately 94% of
their revenue for the fiscal year.
Services include: leadership, domestic violence, technology,
diversity
training, and community interpreting services.
Elderly Population
The
elderly population in the Cass and
The
elderly population has a significant role in our analysis as a growing
population. From 1900 to 1994, the
elderly population increased from 3 million people to 33 million people
in the
A
large elderly population exists in Cass and
In
our analysis of
elderly-specific non-profit organizations, we can see that the services
rendered have a social impact for the elderly.
The average life expectancy for individuals in
People
with
disabilities are an important part of the Cass and
The Americans with Disabilities Act (ADA) provides the following definition for people with disabilities:
“An individual with a
disability is
defined by the
Many organizations do
not have a
strict definition for the clients they serve.
Selection
of disabilities covered under the
Nonprofit agencies in the area provide a wide variety of services to people with disabilities, including financial assistance, housing assistance, equipment loans, advocacy, referrals, mentoring, and training. Many of the services for people with disabilities focus not on removing the obstacles, but on learning to overcome the obstacles. Overcoming obstacles allows more independent living and increases the potential contributions to their communities.
The most fundamental service offered by nonprofit agencies is independent living skills. Agencies offer services in personal care, financial concepts, meals and nutrition, transportation, community living, and recreational activities. Agencies deliver these services through training and personal mentoring. Without these services, many individuals with disabilities cannot live independently.
Another
important
service provided to people with disabilities is employment and skills
training. In
Along with employment
skills training,
advocacy in the workplace is also important.
The primary goal of the Disability Rights Section is to achieve
equal
opportunity for people with disabilities in the
“The
The
Funding
is available to nonprofit organizations from government sources,
including
state service contracts, grants, and Housing
and
Urban Development. Client
fee-for-services provide some funds while other funding comes from the
community, to include the
Below Poverty/Working Poor: Research
Methods
The Waking the Sleeping Giant consortium engaged the consulting team to determine the impact nonprofits have on the community. This request struck a chord within our individual focus group and a survey was circulated to various nonprofits and social agencies to get an idea of what impact they have on our communities.
A primary objective was to identify below poverty line/working poor by obtaining the following information:
§ Male/Female
§ Single/Married
§ How many in Family
§ Income/employed
§ What other resources do they utilize
§ Do they give back to the community
§ How old are the individuals
Our data collection activities did not control the influence of cross-group responses from the Elderly, New Americans, or Disabled populations. Surveys were voluntary and not all questions were answered by respondents. Raw data analysis screened responses based on study participants who answered particular questions and a percentage was calculated to establish sample integrity. The absent or reduced survey participation in some organizations did limit data acquisition from selected service populations.
We conducted five verbal interviews using
the same
questions from our survey with the directors of Lutheran Social
Services,
Cultural Diversities Services, Family Health Care, Charism, and The
Giving and
Learning Program of Riverview Place. We also conducted a questionnaire
survey
on past and current service recipients from our focus list of nonprofit
organizations. In addition background research was done on new
Americans and
their utilization of social services from nonprofit organizations.
Elderly:
Research Methods
We studied the needs of the elderly
population in the Cass and
People with
Disabilities: Research Methods
We distributed our surveys to a research specific group of nonprofit organizations in the community. Our data collection activities provided an opportunity to analyze the importance of nonprofit organizations based on written and interview feedback from service recipients.
The
nonprofit organizations rely on federal grant money along with private
donations to operate assistance programs throughout the year. A decrease in either of the funds would have
a catastrophic result in the community.
A large portion of the Cass and
“Nonprofit services have helped me out when I needed help. They helped train me for employment. Without their help I would not be able to do as much. I rate them a 10 out of 10. They have helped me become a better person”
The existence of nonprofit organizations has improved the lives of service recipients and enables their participation with volunteer and fundraising activities. Nonprofits also enable people to interact and assimilate into today’s society.
Another respondent states…
“Nonprofit organizations have given me access to other people with similar disabilities. Nonprofits have also helped me out by giving me a chance to talk with other people and get encouragement from them and helped me get a job. I am now a mentor at a nonprofit and giving back to them.
Below Poverty/Working Poor: Findings/Conclusions
The

(Figure 1: Maslow’s
Heirarchy of Needs. Retrieved on August 5, 2006 from: http://www.pateo.com/images/maslowmaster4ts.gif)
The
largest single
need for BP/WP individuals is food (40%), medical assistance (22%) and
shelter
(8%). The number of lifetime
|
Below Poverty/Working Poor |
Elderly |
New Americans |
Disabled |
|
$12,007.00 |